This program provides a detailed explanation and importance of customer service, and identifies the basic communication skills required, and the effectiveness of the use of the dialect to communicate with customers, understand, apply and analyze an outstanding customer service.
This program offers multiple scenarios in practical and interactive training to develop the customer service skills necessary to provide excellence in service according to international standards.
Targeted Trainees:
All candidates who are interested or working in Customer Service field.
Customer service professionals, service agents, front-line workers, managers, supervisors and business professionals, who wish to specialize in the customer service business segment.
Course Duration:
15 hours
Training Language:
English and Arabic
Assessment method:
Examination
Course price:
375 BHD
Starts on:
2 October 2022
Reviews
There are no reviews yet.
Be the first to review “CBP – Customer Service” Cancel reply
Reviews
There are no reviews yet.